Last Updated 12th October 2017
The free MyDilemma app for iOS and Android:
- does not collect / share any personal information for commercial purposes
- does not include In-App-Purchases, so there are no hidden costs
- does not include links to unrelated websites
- does include advertisements
- does include Social Network Integration
The MyDilemma app ("MyDilemma") has been developed by MyDilemma.com Ltd (hereafter "MDL", "we" or "us").
Collection of Information
We collect information you provide directly or indirectly when you create an account, or use our Services.
Using MyDilemma app
When you access or use the MyDilemma app, we automatically collect information about you, including:
Facebook: When you login to MyDilemma for the first time, we ask permission to receive the following information from your Facebook profile: id, name, first name, last name, gender, locale, age range, profile picture and cover photo. We currently use only your id/name, profile picture and cover photo. We optionally request your birthday (if available) and location, We do not at any time have access to your username or password for Facebook, nor do we post to Facebook without your explicit permission.
Usage Information: We collect information about your use of the app in order to ensure we can provide the best possible service. We also save your MyDilemma answers in a database in order to match your answers with other MyDilemma users.
Device Information: We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, and mobile network provider information.
MyDilemma for iOS will ask for your consent to access your camera, image and video library and voice recorder, to help you add images, videos and audio to dilemmas.
Using this website
When you access or use this website, we automatically collect information about you, including:
Log Information: We log information about your use of our websites, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our websites.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files that help us to improve our website, see which areas and features of our website are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"), and Analytics codes. For more information about cookies, and how to disable them, please see "Your options" below.
Use of information
We may use information about you for various purposes, including to:
Provide, monitor, maintain and improve our Services, including the design, development and promotion of new features and content;
Respond to your comments, questions and requests and provide customer service;
Send you technical notices, updates, security alerts and support and administrative messages;
Monitor and analyze trends, usage and activities in connection with our Services;
Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and
Support market research and research and development projects for new Services, Apps and other products
We will at no time provide your information to third parties solely for the purposes of direct marketing/mailing.
MDL and MyDilemma are based in the United Kingdom (“UK”) and the information we collect is governed by the law in The United Kingdom.
By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the UK and other countries.
Sharing of Information
With users and others who view your profile, which includes your username, and other information you publish as part of your Facebook profile (location, profile photo, cover photo and age), the number of dilemmas you have answered, and the number of dilemmas you have created;
With consultants and other service providers who need access to such information to carry out work on our behalf;
In response to legal process or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation;
In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of MDL;
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Analytics Services Provided by Others
You may update or correct information about yourself by editing your account settings within MyDilemma, or by modifying your Facebook profile.
If you want to delete your account, please contact us at http://www.mydilemma.com/contact.
Note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.
Content: Certain features of MyDilemma request access to content that may be stored on your device, i.e. to send or upload images, video or audio. We access such content only when specifically requested by you, and at no other time. If you decide to revoke your consent and prevent us from accessing your images, video, audio files, you can do so by either changing the settings on your device (if this settings option is provided by your device operating system), or by following the standard uninstall process and removing MyDilemma from your device.
On iOS devices, you can grant or revoke your consent at any time and prevent us from continuing to access your images, videos, audio and locations by changing the settings on your device.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Push Notifications/Alerts: MyDilemma may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device (iOS) or by changing your settings within our Services (Android).
To contact us, please visit http://www.mydilemma.com/contact